IT Management

IT Management

IT management is a managed service handled by KCS IT Solutions, these managed services are a way to offload general tasks to an expert, to reduce costs, improve service quality, or free internal teams to do work that’s specific to your business. Outsource your IT department to professionals who perform data center management, network management, mobility management, infrastructure management, backup and recovery management, communication management, and security management. Our IT Management Team is disciplined making sure that your company’s technology always stays within your business needs. Our dedicated teams are all professionally trained and qualified to maintain a certain level of client service.

Years expirience

Expert partners

Happy customers

Active projects

Response +

  • Identify problems before they occur.
  • Be notified when problems arise.
  • Provide trend analysis and recommendations Basic, Pro or Enterprise monitoring.
  • Reporting

Updates +

On-Demand:

  • Apply vendor-supplied updates system-wide.
  • Only available updates are applied.
  • You are responsible for subscriptions

 

Managed:

  • On-Demand +
  • A phased approach for updates eg. Development, Test, Quality Assurance and Production environments updated per your policies
  • You can select which available updates must be applied to each system for consistent patch levels.
  • Managed updates provide a standardised operating environment

Support +

Break-fix support:

  • Done on existing environments.
  • General troubleshooting
  • Technical support will be provided telephonically, via email, via remote response, or through an on-site resource.